Indian Wells Resort Hotel

Breakfast was good. Minimal but that was perfect. I heard they are no longer having complimentary breakfast. But thanks to Booking I had one.

The nightly entertainment was spectacular. That in and of itself is worth the stay at the hotel. The room was spacious and clean. The pool area is well maintained and the view of the golf course and mountain makes it even more wonderful. The front desk is polite enough with staged and scripted answers but the one that stood out with excellent customer service was David. He went out of his way to make sure that our first stay at IW Hotel was outstanding.

Only stayed 1 night. But very pleasant experience. Place was super clean and comfortable. Very quiet too.

The staff was welcoming and accommodating. I checked in behind a disgruntled guest regarding $25 parking fee that he didn’t see on the reservation. I think with your rate to add a $25 fee to park is a great deal. Most places charge 40-100 to park in Northern Ca so I was all over $25 bucks to park. Keep the rates low to accommodate a parking fee each and everyday! I appreciate the low rate and have no problem with a $25 parking fee.

Loved the cleanliness and retroappeal of founders Lucille Ball and Desi Arnaz It was beautiful pictures of them all over the hotel, the lounge with a great singer Marc Antonelli at night, the extensive continental breakfast and very comfy rooms. The view from our lovely suite out over the pool and the snow capped mountains and palm trees was spectacular.